In-House Application Specialist (m/f/d)

The PerkinElmer Life Sciences and Diagnostics company – which is to be renamed during the second quarter of 2023 – provides end-to-end solutions that help scientists, researchers and clinicians better diagnose disease and discover new and more personalized drugs. Its dedicated team of 11,000 collaborates closely with commercial, government, academic and healthcare customers to deliver reagents, assays, instruments, automation, informatics and strategic services that accelerate workflows, deliver actionable insights and support improved decision making. The Company is also deeply committed to good corporate citizenship through dynamic ESG and sustainability programs. The Company reported revenues of approximately $3.3 billion in 2022, serves customers in 190 countries, and is a component of the S&P 500 index.

For more than 2 decades, PerkinElmer Hamburg have been the Center of Excellence focusing on research and development for High Content Screening (HCS), Multi-Mode Detection (MMD) and integrated Automated Robotic Solutions (ARS). Here in Hamburg everything comes together. From concept to the finished products, more than 100 employees are working together to support and to contribute to PerkinElmer's mission: Innovating for a healthier world.

We are looking for an In-House Application Specialist (m/f/d) who you will work closely with our Field Application Specialists, our Commercial Team as well as colleagues from R&D and Operations to conceptualize and to propose solutions which will help our customers to reach their scientific goals & visions.

With all our workstations being one-of-a-kind and specifically designed to address individual customer needs, the role offers the opportunity to actively craft and influence our products and solutions, to become a trusted partner to our customers and to position PerkinElmer as market leading provider of full-workflow automation solutions. 

Requirements

• Scientific or engineering degree in Molecular Biology/Biochemistry or related discipline
• Minimum 1 year of experience working in a laboratory environment; ideally prior experience with Laboratory Automation, Automated Liquid Handling, Detection Instruments, qPCR/FACS, Imaging and/or other automated laboratory equipment or processes
• Excellent customer facing and interpersonal skills, enthusiasm; a proactive personality who likes a challenge, with proven success working on your own initiative as well as part of a team
• Developed verbal and written communication skills: fluent English, German desirable

Living the PerkinElmer Values

As a team and as individuals we are living the PerkinElmer values. They shape how we interact with customers, with internal and external partners, other departments, colleagues, and they form the basis for decision-making and actions at PerkinElmer.

Create Better Solutions for the Customer TODAY

• Educate Field Specialist and customers about concepts and solutions we can provide to help our customers reach their goals
• Work with Field Specialist and customer to identify the best possible customer solution
• Create best-in-class proposals and quotes. Communicate dependencies, risks, and deliverables concisely
• Transfer the customers workflow into our well-established scheduling software and further develop new applications
• Work closely together with R&D and suggest product enhancements and/or improvements

We take Ownership and Get it DONE

• Represent ARS team in pre-sales process. Support Commercial team and Field Application Specialist when presenting our solution to customers 
• Build trust in our solutions and our ability to deliver. Share success stories.
• Create application notes and documentation as an input for Product Management and Marketing

Passion for PEOPLE

• Fosters active collaboration and positive communication. Challenge the team and all our partners to always exceed customer expectations and to deliver value to internal and external customers

Us Before Me, We are a TEAM

• Our success depends on collective energy, authenticity, and contributions
• Share your knowledge with team, provide training for Commercial team and Field Application Specialists
• Aim for close collaboration with all stakeholders

Do the Right Thing ALWAYS

• Represent the customer’s views, mission, and expectations in internal discussions
• Remain attentive to global quality and regulatory guidelines, ensuring all projects remain compliant

Benefits

• Cooperative and diverse environment
• Individual programs for your personal & professional development as well as career opportunities
• A demanding, varied job in a globally successful technology company
• AXA group and travel insurance (also for private purposes)
• Family friendly culture including additional holidays for big milestones and established work from home processes.
• Community responsibility, with volunteer days and corporate matching of employee charity donations.

PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.